Current Members
MCC members can log in to the Member Portal to view attendance reports, update personal information, register for classes and programs, view family members on the account and more.
Terms of Memberships
Membership rates are subject to change at any time with City Council approval.
Insurance Reimbursement
Does your insurance company offer a fitness incentive program? Verify your eligibility by calling your insurance provider and return forms to MCC Guest Services. Annual and Continuous (month-to-month) members only.
Membership Cancellation
Continuous (month-to-month) memberships may be cancelled by contacting our Membership Specialist via email at member.services@ci.monticello.mn.us or by telephone at 763-271-7127.
BUYER'S RIGHT TO CANCEL OR TERMINATE: Members may cancel this contract and request a full refund within three business days of the signing of this Agreement. Formal requests for cancellation with a full refund must be in writing, and approved by Management. After the initial three-day period, cancellation requests must be in writing and received on or before the 15th day of the current month to avoid being responsible for the upcoming month's payment. Continuous memberships are subject to a $50.0 early termination fee within 12 months of the signing of the membership contract, which is due and payable at the time a formal request to cancel is made. Cancellation of an account does not dismiss outstanding balances or nullify previously agreed upon charges. At the time of cancellation, any outstanding balance must be settled. View the full MCC Policy Manual here.
When will my membership expire?
Submit your cancellation request on or before the 15th of the month in order for your cancellation to take effect at the end of the current month. If your request is submitted on or after the 16th of the month, your membership will expire at the end of the following month, and you will be responsible for payment of the following month's regular membership dues.
Cancellation Fees
Continuous memberships are subject to a $50.00 early contract termination fee within 12 months of the signing of the membership contract, which must be paid at the time a request to cancel is made. Not sure if you're still within your 12-month contract period? View your account details by logging in to your member account online, or call 763-271-7127 for help.
Outstanding Balances
Any unpaid balances or fees are due upon placement of your cancellation request. Cancellation of an account does not dismiss outstanding balances or nullify previously agreed upon charges. At the time of cancellation, any outstanding balance must be settled or your cancel request will not be processed.
Confirmation of Membership Cancellation
You will receive an email confirmation when your request has been processed. If you do not receive this email, please contact our Membership Specialist to verify your request has been successfully submitted.
Submit your cancellation request on or before the 15th of the month in order for your cancellation to take effect at the end of the current month. If your request is submitted on or after the 16th of the month, your membership will expire at the end of the following month, and you will be responsible for payment of the following month's regular membership dues.
Cancellation Fees
Continuous memberships are subject to a $50.00 early contract termination fee within 12 months of the signing of the membership contract, which must be paid at the time a request to cancel is made. Not sure if you're still within your 12-month contract period? View your account details by logging in to your member account online, or call 763-271-7127 for help.
Outstanding Balances
Any unpaid balances or fees are due upon placement of your cancellation request. Cancellation of an account does not dismiss outstanding balances or nullify previously agreed upon charges. At the time of cancellation, any outstanding balance must be settled or your cancel request will not be processed.
Confirmation of Membership Cancellation
You will receive an email confirmation when your request has been processed. If you do not receive this email, please contact our Membership Specialist to verify your request has been successfully submitted.
Questions about your current MCC membership? Want more information?
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Click the button to send us an email, or call Member Services at 763-271-7127.
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